Last Updated: June 8, 2025At Redrose, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
a. Personal & Business Information
- Name, email, phone number
- Business name and contact details
- Shipping & billing addresses
- GST or company ID (if applicable)
b. Order-Related Information
- Product customization details
- Artwork, designs, or files you upload
- Payment and transaction details
c. Technical Information
- IP address, browser type, device data
- Cookies and usage patterns (for improving website experience)
2. How We Use Your Information
We use the information collected for the following purposes:
- To process your orders and deliver products
- To communicate updates regarding your order
- For invoicing, tax, and record-keeping purposes
- To improve our website, services, and customer experience
- For marketing or promotional communication (with your consent)
3. Data Protection
We implement standard security measures to protect your data from unauthorized access or disclosure. All payment transactions are encrypted and handled securely through trusted payment gateways.
4. Sharing of Information
We do not sell or rent your information. However, we may share it with:
- Shipping and courier partners
- Payment gateway providers
- Legal or regulatory authorities, if required by law
5. Cookies
Our website uses cookies to enhance your experience. You can control or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your information (where legally allowed)
- Opt-out of promotional communications
To exercise these rights, contact us at:
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.